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Real articles, real humans behind the chat. Usually under 5 minutes to a reply.

Installing your eSIM

QR codes, settings, the lot

Installing your eSIM on iPhone →Installing your eSIM on Android →My QR code won’t scan →

Before you fly

Timing, checking, packing

Install now or at the airport? →Is my phone compatible? →Will my number still work? →

During your trip

Connecting, topping up

I’ve landed and have no data →How to top up mid-trip →Speeds seem slow — why? →

Payments & refunds

Honest, one-page policies

How refunds work →Which currencies can I pay in? →I was charged twice →